Delivery and Refund Policy

At Moreiz, we are committed to providing you with a seamless shopping experience. Below you will find details regarding our delivery process and refund policy, ensuring clarity and peace of mind when purchasing from us.

DELIVERY POLICY

1. Shipping Options
We offer standard shipping options to both local and international destinations. Delivery times may vary based on your location and selected shipping method. Estimated delivery times will be provided at checkout.

2. Shipping Costs
Shipping costs are calculated based on the destination and weight of your order and will be displayed during the checkout process. Occasionally, we offer free shipping promotions, which will be clearly stated on our website.

3. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched, along with tracking information to monitor your shipment.

4. International Shipping
We proudly ship worldwide. International shipping times may vary depending on customs regulations and your location. Please note that customs duties, taxes or other fees may apply and are the responsibility of the customer.

5. Delivery Issues
If there are any issues with your delivery, such as delays or lost packages, please contact us and we will assist you in resolving the matter promptly.



REFUND POLICY

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help with returns and an exchange as we do not currently offer refunds.

1. Exchanges
If you wish to exchange an item for a different size or style, please follow the return process and specify the desired exchange. Exchanges are subject to stock availability.


For any further questions or concerns about our delivery or refund policy, please don't hesitate to contact us at HELLO@MOREIZ.COM. We're here to ensure you have a positive shopping experience!